A clinet brought their 2016 Ford Transit 150 into the shop. The Transit had multiple warning lights on in the instrument cluster, and all the gauge needles would drop to zero as soon as the engine started.
Case details
A quick check of the charging system reveealed that it was charging at 18V. Since he hadn't run across this issue before and was pressed for time, the technician called ALLDATA Tech-Assist for some diagnostic guidance.
The consultant suggested disconnecting the alternator’s 3-wire connector, then starting the engine and revving it up 2-3 times. The alternator should go to a default charge of 13.5V. If it were still at 18V, the alternator would be the issue.
Confirmed repair
The technician ran a wire overlay between the fuse and C139. After the repair, the alternator charged normally with no warning lights and normal gauge operation was restored. Problem solved!