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Q: How did the tool/equipment function as far as saving you time?
A: It's incredibly fast. The auto detect feature was swift and a full vehicle scan can be done in a very short time.
Q: How has using this tool impacted your shop’s profitability?
A: Any time a scanner is high speed it allows the technician to do more with their time which directly increases labor profitability.
Q: What kind of setup was involved before using the product?
A: There wasn't much setup at all. You sign into or create your account, update the tool, and then get to work.
Q: How easy was it to use?
A: Since I was already familiar with these scanner tools, it was effortless. However, I'm sure even someone using this for the first time will be able to navigate the tool with very little assistance.
Q: How was its packaging? Did it come with any accessories?
A: The scanner came in a blow-molded case with only the OBD connector and charger.
Q: Was there a manual included? If so, did you use the manual, and was the manual easy to understand?
A: I don't remember seeing a manual but there were instructions within the tool.
Q: What features did you like?
A: It has fast speed, a portable size, and is loaded with functionality.
Q: Is there any way you could think to improve or add to this tool?
A: Given the price range, this tool is a great deal. I don't think I could improve on it, considering.
Q: What types of jobs/repairs did you use this tool for? Please provide a few specific examples.
A: I used this tool for everyday troubleshooting of European vehicles. From BMW, Mercedes, and Range Rovers to Toyotas and Cadillacs.
Q: Most handy / beneficial function that streamlines the scan tools use during diagnosis?
A: The most handy function was its speed and ease of use.
Q: On a scale of 1 to 10, how would you rate this tool overall? Why?
A: Nine, because it's well-priced, portable, fast, and loaded with bi-directional capability.
The only thing is that it is a wired setup. A wireless dongle would be a nice inclusion, but that would change the pricing.
